ClearSite Systems
Case study · Middlebury, Indiana · Website build

No website.
Now a lead system.

Caliber Commercial Roofing works on commercial, industrial, and multifamily roofs across Northern Indiana. When they came to ClearSite Systems they had no website at all. A plant manager or property manager looking for a roofer on Google, or asking an AI assistant for one, had nothing to find.

Online presence

Website
Search engines and AI

None → 31 pagesServices, markets, cities
Lead capture

From visit
to inspection request

No path → 5 questionsRoof qualifier to free inspection

Built from scratch for a commercial only contractor

The short answer

ClearSite Systems built the first website for Caliber Commercial Roofing, a commercial roofing contractor in Middlebury, Indiana. The site is organized by building type rather than by roofing product, has dedicated pages for each roof system and each city the crews serve, carries schema markup and question based content so Google and AI assistants can understand and quote it, and routes visitors through a five question roof qualifier into a free inspection request.

Why does a commercial roofer need a different kind of website?

Almost every roofing search is residential. Caliber does not work on houses.

Their buyer is a plant manager with production running under a metal roof, a property manager with tenants living under a flat one, or a facilities lead deciding whether this year's budget covers a coating or a full tear off. Those people ask different questions than a homeowner with a leak, on a much longer timeline, with more people signing off.

A roofing template built for homeowners would have put Caliber in front of the wrong buyer, and in front of the right buyer with the wrong message.

The site had to speak to the person who owns the building, not the person who lives in one.

What was the starting point?

Nothing. No domain in use, no pages, no content, no way for a buyer to reach them online.

That has one advantage. There was no old site to fix, no bad structure to unwind, and no thin pages dragging the domain down. Every page could be built for search, for AI answer engines, and for conversion from day one.

What did ClearSite Systems build?

Three jobs, built into one site: get found, get understood, and get the call.

Built around building types

The site is organized by the buildings Caliber works on: manufacturing and industrial plants, warehouse and distribution, multifamily, retail and office, churches and schools, and agricultural and storage buildings. A visitor lands on language about their own building on the first screen.

Service and city pages for search

Each roof system has its own page: single ply (TPO, EPDM, PVC), coatings and restoration, metal, commercial shingles, repair, and maintenance. City pages cover Middlebury, Goshen, Elkhart, Nappanee, Shipshewana, and Topeka, inside a service area that spans Elkhart, LaGrange, St. Joseph, Kosciusko, and Noble counties. That gives Google a distinct, rankable page for each service and each town instead of one general services page.

Structured for AI answer engines

ChatGPT, Google AI Overviews, Claude, and Perplexity recommend businesses they can understand and quote. The site carries RoofingContractor, LocalBusiness, and FAQPage schema, answers real buyer questions like repair versus coating versus replacement and TPO versus EPDM, and publishes guides on topics commercial buyers research before they call anyone.

Designed to convert

A five question "Check my roof" qualifier takes a visitor from browsing to a free roof inspection request. Tap to call sits on every screen, and a leak hotline message catches the buyer who has water coming in right now. Scroll reveal and parallax motion make the work photography carry the page on a phone.

What does Caliber have now?

Before and after
AreaBeforeAfter
WebsiteNone31 page site
Service pagesNone6 roof system and service pages
Local pagesNone6 city pages across 5 counties
MarketsNone6 building type paths
AI readinessNothing to readSchema, FAQ, buyer guides
Lead captureNo pathQualifier to free inspection, tap to call

Commercial roofing jobs are large and infrequent. A site like this is not measured in thousands of visitors. It is measured in whether the facilities manager who searches in March finds Caliber, trusts what they read, and books the inspection.

What we would tell you honestly

Does a new website rank right away?

No. A brand new domain starts with no history and no authority. Google has to crawl it, index it, and see other sites point to it before the top positions open up. What a new build does give you is a clean foundation, so every month of content and links adds to something instead of patching something.

The same goes for AI assistants. They cannot recommend a business they cannot find or understand. Structure is what gets you considered. Reputation and time are what get you chosen.

A website is the start of the work, not the end of it.

Questions contractors ask about this

Should a commercial roofing website be organized by service or by building type?

Lead with building type. A plant manager or property manager thinks about their building first and the roof system second. Service pages still matter for search, so the best structure has both: building type paths for the buyer and roof system pages for Google.

How do you get a roofing company recommended by ChatGPT and other AI tools?

Make the business easy to understand and easy to quote. That means schema markup, headings that match real questions, self contained answers, and consistent details about services and service area across the site. AI tools lean on the same signals search engines do, plus clear, liftable answers.

What should a commercial roofing website ask a visitor?

Enough to qualify the job without scaring the buyer off: building type, roof type, the problem they are seeing, and how soon they need it looked at. A short qualifier that ends in a free inspection converts better than a blank contact form.

How is commercial roofing marketing different from residential?

The buyer, the timeline, and the job size. Residential buyers are homeowners who decide fast on one roof. Commercial buyers manage budgets, tenants, and operations, and often compare contractors over months. The site has to show capacity, experience, and reliability rather than lead with price.

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