Terms of Service

By accessing or using the ClearSite Systems website (clearsitesystems.com) or any of our marketing services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services. These Terms apply to all visitors, clients, and others who access or use our services.

ClearSite Systems provides digital marketing services including, but not limited to: custom website design and development, local SEO optimization, social media management, content creation, blog writing, reputation management, lead generation, and specialized marketing programs for commercial roofing contractors.

Service Agreements

Specific services, deliverables, timelines, and pricing are outlined in individual service agreements or proposals provided to each client. Those agreements, together with these Terms, form the complete agreement between ClearSite Systems and the client.

No Guaranteed Results

While we apply best practices and proven strategies, ClearSite Systems does not guarantee specific outcomes such as search engine rankings, lead volume, revenue growth, or website traffic. Digital marketing results depend on many factors outside our control, including market conditions, competition, and algorithm changes.

Accurate Information

You agree to provide accurate, current, and complete information when engaging our services. Providing false or misleading information may result in termination of services without refund.

Content Ownership

You represent and warrant that any content, images, logos, or materials you provide to ClearSite Systems are owned by you or that you have the legal right to use them. You grant us a non-exclusive license to use such materials solely for the purpose of delivering your contracted services.

Timely Cooperation

Successful delivery of services often requires your timely feedback, approvals, and cooperation. Delays caused by the client may affect project timelines and deliverables without liability to ClearSite Systems.

Account Access

If you grant ClearSite Systems access to your website, social media accounts, Google Business Profile, or other platforms, you are responsible for maintaining the security of those accounts and revoking access when services conclude.

Fees

Service fees are outlined in your individual service agreement or proposal. All fees are in U.S. dollars unless otherwise stated.

Payment Schedule

Payment terms are specified in each service agreement. Retainer-based services are billed monthly in advance. Project-based services may require a deposit before work begins, with the balance due upon completion or at agreed milestones.

Late Payments

Invoices not paid within 15 days of the due date may incur a late fee of 1.5% per month on the outstanding balance. ClearSite Systems reserves the right to pause or suspend services for accounts with overdue balances.

Refunds

Due to the nature of digital marketing services, all fees paid are generally non-refundable once work has commenced. Exceptions may be made at the sole discretion of ClearSite Systems in cases of documented service failure on our part.

Our Content

All content on clearsitesystems.com — including text, graphics, logos, images, and software — is the property of ClearSite Systems and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

Deliverables

Upon full payment of all fees, ClearSite Systems transfers ownership of custom deliverables (such as website designs and written content) created specifically for you. We retain the right to display completed work in our portfolio unless you request otherwise in writing.

Third-Party Tools

Some deliverables may incorporate third-party tools, plugins, themes, or stock assets that are licensed, not owned, by ClearSite Systems. Ownership of those components remains with their respective rights holders.

Both parties agree to keep confidential any proprietary or sensitive business information shared during the course of the engagement. ClearSite Systems will not disclose your business strategies, client data, or internal information to third parties without your consent, except as required by law.

By Client

You may terminate ongoing services by providing 30 days written notice to admin@clearsitesystems.com. You remain responsible for all fees incurred up to the termination date, including any work in progress during the notice period.

By ClearSite Systems

We reserve the right to terminate services immediately and without refund if you: violate these Terms, engage in abusive or threatening behavior toward our team, fail to make payment after reasonable notice, or request services that are illegal or unethical.

Effect of Termination

Upon termination, ClearSite Systems will provide you with any completed deliverables for which full payment has been received. Access to any accounts or platforms managed on your behalf will be returned to you within 5 business days.

To the fullest extent permitted by law, ClearSite Systems shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, revenue, data, or business opportunities — arising from your use of our services or website, even if we have been advised of the possibility of such damages.

Maximum Liability

Our total liability to you for any claim arising out of or relating to these Terms or our services shall not exceed the total fees paid by you to ClearSite Systems in the three (3) months preceding the claim.

Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components.

These Terms shall be governed by and construed in accordance with the laws of the State of Indiana, without regard to its conflict of law provisions. Any disputes arising under these Terms shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration in Fort Wayne, Indiana, under the rules of the American Arbitration Association.

ClearSite Systems reserves the right to update or modify these Terms at any time. We will notify existing clients of material changes via email. For website visitors, the updated Terms will be posted on this page with a revised "Last Updated" date. Continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.

If you have any questions about these Terms of Service, please contact us:

ClearSite Systems

Email: admin@clearsitesystems.com

Website: clearsitesystems.com